Help DeskTraveling With A DisabilityTravel by AirTSA Screening

2.4. TSA Screening


Every traveler is required to go through the TSA checkpoint for screening. Fortunately, TSA has helpline, TSA CARES, available to provide travelers with disabilities with assistance regarding the screening process. It is best to contact TSA CARES 72 hours before traveling for any specific questions or accommodations you may have.

TSA CARES is available by phone on weekdays from 8 AM to 11 PM EST and from 9 AM to 8 PM EST on weekends and holidays. The phone number for TSA CARES is:


You may also fill out their online form to request assistance at the security checkpoint. 

Disability Notification Card

TSA advises travelers with disabilities to fill out a Disability Notification Card in advance to present to the TSA officers at the security checkpoint. The card notifies the officers that you may need alternative screening procedures. 



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